How to set welcome message for facebook when user hits get started

(Prakhar Monga) #1

when a user hit get started , how can i set my trigger so that i can respond with a welcome message for first time user.

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(Daniel Beckett) #2

Hi @Prakhar_Monga

You can customise the welcome text for your bot by going to the Bots menu and editing your bot. By default, this message is sent whenever a user first connects so long as no other flow is triggered. For example, a catch-all trigger would interrupt this.

An alternative method is to use a New Message trigger with a keyword for ‘start’. Whenever a user connects for the first time a message is sent in the background saying ‘start’. The new message trigger can pick this up and then you can send a message back to the user in your flow.

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