How to return to the menu?

(Ghita) #1

Good to be here! Sorry if this question has already been answered but I cannot seem to find the answer here.

I have the following flow.
Message - Message - Ask a question (part 1) (in the question, present a menu) - based on selection go to one path or another - Message - Info - Cannot find info needed - Ask other question (part 2) - Info - dead end.
How do I make the bot suggest the specific Ask a question (part 1) after adding the wait period of 1 minute, returning basically to the begining of the flow and starting all over (offering another path)?

Thanks for your help!

(Daniel Beckett) #2

@eurodesk

You can send a user to specific flows or part of a flow by using the Flow service. There are options for creating labels that you can jump to with a GoTo action.

(Ghita) #3

Thanks Daniel, can you give me a tutorial (how-to) on how to do that? I already tried to use the labels, but I think I am doing it wrong…

(Ghita) #4

Uh, finally I got it :wink: thanks!
Thanks for the hint!

(Daniel Beckett) #5

Glad to hear that you figured it out, nice work!

If you find that you run into anymore problems you may want to check out the tutorial on Using Label and Goto a Label in Flow XO

Thanks,
Dan