How to mention a bot with a space in its name

(Jm Seigneur) #1

Hello,

I’ve read that the following messages types are available:
Direct Message (“what’s the time” sent directly to the bot)
Direct Mention ("@timebot what’s the time")
Mention (“what’s the time @timebot”)
Overhear (“what’s the time”)

How to mention a bot if its name has a space, for example, “My Bot”, should I use @My Bot? It doesn’t seem to work.

Thanks,

Jm

(Ryan McGuinness) #2

Hi JM,

You need to know what the username of your bot is. You then “@” this.

If you need any assistance, let me know what platform are you using, I’ll help you identify what your bot’s username is. :slight_smile:

Ryan.

(Jm Seigneur) #3

Thanks for your reply. I’m using Messenger and the configured bot on flowxo has a space in its name “My Bot” so how should I reference it after @?

(Ryan McGuinness) #4

Hi Jm,

Messenger only works with ‘Direct Message’, therefore you don’t need to reference it with the ‘@’ symbol.

This maybe where the confusion is coming from. :slight_smile:

Ryan.