Hi - I’m getting some unexpected errors on my first flow.
Trying to set up a bot upside down to normal. My staff answer questions themselves on our website. I want to set up the bot to ask them a bunch of FAQ for training. The website is for a hotel.
My vision is that I set up a bot that asks questions, identifies key words and then gives feedback to the person based on whether they hit all the key words or not.
I have created 2 questions: Is there a pool? What time is checkout?
They select either 1 or 2 and the bot asks the relevant question and that’s working fine.
When the operator answers the question, it should write back a new message with either correct or incorrect message (depending if they hit all the key words or now).
But it comes out blank. this is the flow I set up (UI doesnt match the tutorials so i’m a bit confused).
This is the response path that I set up (default didn’t work) for correct answer for is there a pool
For correct answer for is there a pool, I used the default and it didn’t work. so I created {{is_there_a_pool.parsed_answer}}
But getting blank responses and still getting blanks. Any help?