Group with punctuation

(Sarah Powers) #1

I have a group listening for the phase ‘what happened’. I have set the response message filter to ‘contains’ and not equals. However, in both cases (contains and equals) a response will not happen if someone types punctuation at the end - aka… ‘what happened?’

I thought ‘contains’ would have worked. How can i fix that? Thanks!


(Daniel Beckett) #2

Hi @Sarah_Powers

To help troubleshoot, please can you share your flow with me? Either here, or by emailing

Thanks! :slight_smile: