Go To Labels going to wrong label

#1

Hi all!

I’m setting up a conversational flow (where I want the user to be able to pick one of 4 choices to a Q, see the bot’s message as a reply, and then get asked another question where they have the 3 remaining choices, repeat to fade etc.

I’ve set up labels before each answer, and go to labels after each question, thinking that should put the user back up to the relevant part of the flow depending on their answer choice.

However, despite the 3 go to labels after any Q and the 3 labels all named correctly (so DOG1 + DOG1, CAT1 + CAT1 etc), no matter what choice a user picks it takes them to the same particular section in the flow (which doesn’t even have a label before it!)

Any ideas?

(Daniel Beckett) #2

@lk91

I think this one will be easier to fix if we can see it in action. Would you be able to contact the support team by emailing support@flowxo.com

If you could include a share link for your flow in the email that would be great. You can get this by clicking on the ‘Private’ button when editing your flow and then ‘Share your flow’. The URL provided on that screen is all you need to copy into the email. :slightly_smiling_face:

Thanks,
Dan