Floxo incomming webhook not working with Facebook

(Robert Mugumira) #1

Hello,
I am new to this. I am using floxo with my facebook mesenger.
Everything works well until I want to send info from my website, results that come say 5-10minutes later after user interacts with the bot.
I use the incomming webhook with a field for the message response and responseID.
But some how it does not fwd the message to the facebook chat.
If I test sending the webhook message to email, it works fine, meaning the webhook is being received fine.
Where am i going wrong? Help

(Daniel Beckett) #2

Hi @Robert_Mugumira

To route messages to a user from a webhook trigger you will need to input their response path. Please see the following tutorial for an example.