FlowXO issue in ipad Pro 11 inch

(Bless Rana) #1

Hi Flowxo team,

I have customized flowxo messenger based on this official user guide https://support.flowxo.com/article/276-customizing-the-web-messenger and embedded with the iframe of my website. However when I open the flowxo messenger in ipad pro 11 inch the flowxo messenger text input are is not focused and does not show the keyboard to type even if touch on the input area section.

This can be easily replicated by visiting flowxo.com and clicking on the chat icon at the bottom right of the screen in ipad pro 11 inch in Safari browser. I tried multiple approaches but nothing seems to be working.

Thanks!

(Bless Rana) #2

We applied a workaround. We hide the compose container initially via css and then update the display style property to block when state changed to connected.