Hi
I’ve noticed recently that my FB Messenger Bot hangs seemingly without reason on random occasions, usually when I’m demoing it to others unfortunately. Its most unsettling because I can’t trace it to any particular step.
Last night I had a flow hang for 20 mins for no reason (evidence in attached screenshot - interaction log showing 20 mins between two steps). After 20 mins it resumed as if nothing had happened at all, no timeout messages, nothing. I thought it might have been related to the next step where I look up some data in a google sheet including file URLs from dropbox. However I had the same thing happen this afternoon when testing, my flow hung for about 10 mins after I responded to a question choice and the next step was also a question - no external data calls or anything were involved.
Any ideas?
Phil