Filtering users

[jeff]

Hi!
So I have customers flooding my flows. I am currently saving my customers to whom I’ve replied before. The question is how correctly filter those customers so the bot doesn’t execute the same flow to the same customer more than once.
I am saving user ids to Google Spread sheets, then I am doing the search. What’s next?

[DanielBeckett]

Hi @jeff

This sounds really similar to your other post:

Catchall triger is looping

Hello there! So I've created a flow and used "catchall" trigger. The bot is asking few questions and then I've set "Wait for 1 day" action. I assume that bot should wait for 1 day. That's how I want my bot to behave, but in my case when I send a new message to the bot it starts running the flow again. How do I prevent this ?

The same solution can work for you as with that flow. You could set an attribute once the user has triggered your flow and then add a filter to the trigger to prevent it from running if that Attribute has been set for the user.