File Upload via Widget

(ality) #1

I understand there is currently no way to send a file to the web messenger. I need clients to add a cv. I am trying to integrate with filestack. Is there anyway that flowxo is able to call a widget and also recieve a call from the widget once they have done a certain task. Can this be achieved with the api? (providing i write the api calls on my webpage)

(ality) #2

Anyone from flowxo helpdesk team?

(Daniel Beckett) #3

Hi @ality

I don’t believe it’s possible to do this unfortunately. The Web Messenger API can be used to manipulate the Web Messenger widget but it’s more for page events etc.

There is an idea over on the development roadmap for this to be considered for future updates though :slight_smile:

(David Chapman) #4

Hi, appreciate this is an old thread (but didn’t want to start a new one).

This would be a massive benefit to our clients.

Use case: Upload an error script (cause by our own software) into chatbot and create support ticket.