FB Developer page token?

(Ryan) #1

Running into this weird problem where I think the token is expiring for my pages really really fast. My pages work with my messenger bot perfectly when I first update the token for each one. However, they usually only last a day or two before the bot no longer responds to messages on the page. Then I have to go into FB developer, select the page I want a token for, then go to flowxo and update token.

After doing all this the messenger bot once again works. Any ways around this where the token doesn’t expire?

One reason this might be happening to me, is that im attempting to have 5 pages on my already approved FB messenger app, which i think is the problem. (I make sure to select a page and get a token for each one, I dont re-use the same token for each page.) However, I dont really want to get 1 app approved per page I want to use this on, as it could be 50+ bots

Anyone experience this same thing where their token is expiring?

(Kellsey Shaw) #2

Hi Ryan,

This isn’t something that should really happen. We’ve obviously got our own bots and this doesn’t happen to us but we did hear of one person having this issue before.

As it was an issue with Facebook, we suggested that he check his settings in his developer account to make sure that there wasn’t a setting or app causing it and if no joy to contact Facebook for help. I believe that he managed to get the issue sorted but I don’t know what he did to sort it, sorry.

But there should be a fix for it, it’s just a case of finding what that fix is. If you could let us know what it was when you manage to solve it, I’m sure there would be others along the way that would benefit from the solution :thumbsup:

(Ryan) #3

So the fix for me, is create 1 app on FB Developer per page, that seems to do the trick and the tokens don’t seem to expire that way.