Hi,
Is there a way to obtain or build the user’s Facebook messenger link? We would like to capture the user’s link and send it to a human to connect to the user directly (not exactly a take over but more of a hand off).
Thanks!
Hi,
Is there a way to obtain or build the user’s Facebook messenger link? We would like to capture the user’s link and send it to a human to connect to the user directly (not exactly a take over but more of a hand off).
Thanks!
you can use Messaging Service , select " Send Message to Email "
and in the Message field insert facebook.com slash user id it will be converted auto to facebook user pake
example : https://facebook.com/{{flow_name.user_id}}
email will be send to your inbox with facebook user link : https://www.facebook.com/12007259
when you open the link you will get user profile page
i hope i helped you
HI,
Thanks Mohammed but that didn’t really work for me. First, what I am looking for is not a link to the profile page, I am looking to build the Facebook messenger link (i.e. https://m.me/(facebook handle)
But the Facebook user handle returned by {{flow_name.user_handle}} doesn’t return the actual Facebook messenger handle. It returns something else…
Also, when I tried using {{flow_name.user_id}} in the way you described to obtain the profile page, that didn’t work either, I get a 404 from Facebook.
Thanks!
did you replace flow_name with your flow ?
if you want build facebook messenger link
just wriite
https://www.messenger.com/t/{{flow_name.user_id}}
like this
Yes the user ID that you get when you receive a message from a FB user is the ‘page scoped user ID’ - it’s only useful for sending a message back to the user.
You couldn’t use it in a m.me or facebook.com link as far as I know, sorry
Did you know you can reply to an email you receive the messaging service and that reply will route back to the bot?
Hi John,
Yes I read that in your last post regarding the conversation take over, its pretty cool stuff. However, the use case I have at hand here is slightly different. Instead of doing a conversation take over we want to find a way to do a connection between two people so they can start a conversation of their own. So, not the bot owner and the original bot user, but rather the bot connects the bot user to another person so they can start a conversation of their own. This is why building the m.me link would’ve worked pretty well because with that link the bot user can be reached by the “other party” who was not involved in the original conversation (and who is not the owner of the bot either).
Thanks!
Ah I see. Nice idea. Well I can tell you that you can use any response path in a flow, so in theory you could receive a message from one RP (one user) and that would cause a message to be set to a different RP (different user).
Exactly how you put all this together, unfortunately I don’t know. But certainly passing messages between your users is possible (where your bot acts as a sort of hub).
As for facilitating user to user messages, a bot can’t really do that well.
Good luck with it, sounds like you have some interesting ideas.
Also thanks @Mohammed_Ahmed for your input.
Thanks John, we are trying FlowXO in all sorts of different potential applications we are thinking about, so far I really like what you guys have done
In the scenario where the conversation path is between the bot owner and another person, is there a way to make the bot “pause” or stop responding to a specific RP?( so that if the owner starts responding directly through the Facebook conversations interface…when you go to the Facebook page you can see all the conversations the bot is having).
cheers