Facebook Messenger Quick Replies Not Showing in my Chat

(JI) #1

My Messenger bot is set up to use DialogFlow with Flow Xo, which so far is working quite well but something apparently pretty basic is beating me. Facebook Messenger Quick Replies set up in DialogFlow are not showing in my chat on Messenger.

For example, in DialogFlow, I set up a Default Response “Hello $first-name, how may I help?”. Then next to that I set up Facebook Messenger Quick Replies “Hotels”, “Flights”, and “Cars”. Though both responses show up in DialogFlow, only the default shows up in Messenger chat.

Any ideas?

(Daniel Beckett) #2

@jerryiversen

There should be an output for each of the quick replies. You’d want to use each one as a shortcut value to send to the user.

Feel free to share your flow and output from Dialogflow by emailing support@flowxo.com and we’ll see if we can spot what’s going wrong. :slight_smile: