Facebook flow not reflecting some updates

#1

Hi,

I have a bot connected to Facebook.

I have updated some of the flows - updates appear correctly in test console.

However, not all updates appear to have been carried into Facebook messenger.

I have re-logged into Facebook from the bot update panel and re-set the linked page.

An example message shown in FB is ‘Tell me what you’d like to do today’, but I cannot find this in the current definitions - it was in a previous version.

I have tried deleting the FB Messenger conversation.

Do I need to take an additional step to update Messenger?

Thanks.

#2

Further to the above, I just made a simple text change in a flow which has not been reflected in the test console.

I have a screenshot if you can tell me where to send it.

(Karen Barker) #3

Hi there,

Please send the screen shots and any further information to support@flowxo.com and we’ll happily take a look into this.

Thanks :slight_smile: