Facebook Comments not work

(Denis Starodubtsev) #1

I have problem with Facebook Comments. I create a post on my Facebook page and connect WebTool “Facebook Comments” to that post. But my Bot does not send replies.

This is my post https://www.facebook.com/DenskyBot/posts/1013642282169869
The Triggers for starting bot replies: “1” or “3”.

Please help me to fix the problem.

(Karen Barker) #2

Hi @Denis_Starodubtsev ,

Could you please email us at support@flowxo.com providing us with a screen shot of the Web Tools main dashboard and also the settings of the specific webtool associated with this post. Once I can see this information I’ll be able to take a closer look at what is going wrong here.

Thanks :slight_smile:

(Denis Starodubtsev) #3

Hi Karen!
Thanks for your reply!

I have send you email with screen shots. Please check it.