End of Flow (no triggers anymore)

(Paul Arthur Jonville) #1

Hi,

Is there a way to automatically ask a question / send a message after each “action” which doesn’t call any other action?

Like at the end of a conversation, a question would appear saying “Did we answer to your question ?”. An action with a “WAIT” trigger could do the job but it’s not very accurate, it can appear when we don’t want too if the user is slow and could appear too late if the user ran away.

Thanks,

Paul-Arthur

(Daniel Beckett) #2

Hi @Paul-Arthur_Jonville

Actions run in sequence in the flow so there’s not really a way to have an open-ended question between each of the other actions in your flow.

Having one at the end is certainly possible though and could be done by using ‘Send a Message’ with shortcut values for Yes / No. You could then have another flow setup with a New Message trigger that listens out for those keywords to follow-up with more actions or just capture their answer and do nothing.