Email broadcast parsing does not work

(Augusto Vera) #1

I am trying to setup an email to broadcast to some bot users, but the lines I am defining in the broadcast pile up all the lines in the first value no matter if I have defined each value properly. I have tried to fire it from different emails but it still does not work:

Template

soporte

{{cliente}}

{{version}}

{{severidad}}

{{error}}

{{reportero}}

–
Augusto Vera y Aguilar

Input

soporte

OXXO
ULTIMUS 2016
SISTEMA CAIDO
PRESENTA MENSAJE DE ERROR DE CONEXION A BASE DE DATOS
ROBERTO VALDEZ

–
Augusto Vera y Aguilar

Results

{
“reportero”: “”,
“error”: “”,
“severidad”: “”,
“version”: “”,
“cliente”: “OXXO\nULTIMUS 2016\nSISTEMA CAIDO\nPRESENTA MENSAJE DE ERROR DE CONEXION A BASE DE DATOS\nROBERTO VALDEZ”
}

Flow XO

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(Karen Barker) #2

Hi Augusto,

I see that you sent this in by email as well and one of our support team has already responded there. If you have any further questions please continue on that thread and we will be happy to help. :slight_smile: