Use case: use the Welcome & Help flow template + the Question & Answer flow template. Asking an unknown question while within Q&A takes you out of that context and into the general, generic help flow.
I don’t see any conditional filters to account for this.
Thanks.
Hi Botux,
The Welcome flow has a catch all so therefore, if that flow is active and you say something that isn’t recognised by your current flow the catch all picks it up and pulls you into that flow. You could change this to listen to a keyword instead. Another option would be to set an attribute in the Q&A flow that shows you’re in that flow, then add a filter on the catch all trigger referencing the attribute to stop the flow from running.