Does not equal / Does not contain isn´t working

(Kurt) #1

I’m trying to use the filter ‘‘does not contais’’ ou ‘‘does no equal’’ to send a message.
But even the phrase containing or being equal to the filter the message is being sent.

For example: The menssage ‘‘Sorry, I do not understand what you mean’’ should be sent only if the words conversation, start, services, settings, or support are not typed.
But the message ‘‘Sorry, I do not understand what you mean’’ is still being sent anyway

(Daniel Beckett) #2

@Gregorio_Rodrigues1

I can see that you also sent this to the support team. I’ve responded over there. :slight_smile:

(Veron) #3

That’s so cool!
And You could reply here? Suddenly we were wondering the same thing? Thank you

(Karen Barker) #4

Hi Veron,

Can you give me more inforamtion about what isn’t working here for you please? It might be best if you email us at support@flowxo.com and share your flow so we can see exactly how you have this set up. To share a flow please edit the flow, click the private button at the top, make the flow public and share the sharing URL. Thanks :slight_smile: