Different flow appearance

(Antonio) #1

Hi team,
I built a flow which is running on both Telegram and Messenger platforms.

1) Telegram shows buttons for a choice;
2) Messenger, unfortunately only text, which the user has to write correctly :(

please see the screenshots below …
Telegram:

image.png1061×669 75.3 KB

Messenger:

image.png757×525 20.7 KB

Is there a way to let buttons appear also in Messenger platform, by managing the flow?

Thanks a lot, in advance, for your precious help!
Antonio

(Anders Eidergard) #2

Most likely this is caused by the 20 character limit on Messenger.
This happened to me a while back and as I put in shorter copy the buttons came back.

(Antonio) #3

Yes,
I found out it by my self! :wink: