Default Flow - Configuration / Setup

(Trevor) #1

Is there a way to start a flow without a keyword? I want to have a “configuration flow” that sets some base attributes as soon as the bot loads.

(Karen Barker) #2

Hi Trevor,

Whenever a new user starts a conversation with a bot a message of “start” is automatically sent. You could capture this either using a keyword trigger with the word start or by using a catchall trigger. For more information on trigger types please see here. :slight_smile:

#3

Hi @tdean,

  1. create a new flow using blank template, use “Interaction: Catch All” trigger to create your configuration flow

  2. create a new flow using blank template, use “Flow: New Trigger” to create your flow, repeat this step if your configuration flow needs to use more one flow.

  3. in your configuration flow use action “Trigger a Flow”

Keep in mind that “Word or Phrase” that you used in step 2 and 3 is a keyword to identify the flow same as label, even if a user types it the flow doesn’t run.