Default bot reply

(Chris Kyriacou) #1

Hi,

How do i stop the bot responding with “Hello, this is {{botname}}” then displaying a list of quick replies?

It seem to do this when it dosn’t understand, I would rather it does nothing.

(Daniel Beckett) #2

Hi @carlito944

If you add a flow that uses a catch-all trigger and switch that on it’ll stop the welcome message from being sent. All you need to do is leave the flow active without any actions for this to work.