I’ve been using the web messenger bots and this is my first time needing to set up a bot coming from a Facebook ad/web tool.
I have the JSON set up and the first message appears to be working but how do I connect this to a flow that continues asking questions through FB messenger? Or can I?
Hi @Mitch_Smith
Any of your flows can be connected to more than one bot so you could use your existing ones or simply create a new flow. Just under the name of the flow there’s a pencil icon that lets you change which bots are connected.
So this is the screen that pops up when a new flow is made - but the bots that are listed are just the bots - the webtool that I made, which provides the JSON code that I have connected to the Facebook ad, is not included as an option.
Since I can’t seem to find an explanation or description of how to go about this, I am assuming the answer is something simple that I am overlooking but not sure what it is that I’m overlooking yet.
Trying to connect a flow to the webtool. Do I need to create a bot and connect that to the webtool too? If so, how is that accomplished?
Hi @Mitch_Smith
Do you already have a Facebook Messenger bot setup? If not, please follow the steps for Creating a Facebook Messenger Bot.
During the web tools setup for the Facebook Ads JSON you’re asked to select one of your bots to connect the Ad to. On the setup you can specify what text the user will see when they click the ad, the button text and also whether to include a specific trigger word or phrase to start one of your flows.
From that point the bot will be behaving as normal and the actions that will happen depend on your flow(s) setup.
That is definitely what I was missing. I was thinking that the webtool was used in lieu of the bot for some reason. I am sure this will work. Thank you greatly.
