Clicking Images on Cards and Card Sets

(Andrew Catchpole) #1

Is there any way to trigger a flow or action by clicking on a card or card set image?
My card shortcuts work but during user testing the users were intuitively clicking the image and expecting a response.
Any suggestions welcome.

(Sarah Palombo) #2

Hi Andrew :wave:

Unfortunately not. :thinking:

When using cards, you have the option to add

1.Shortcuts - These are keywords that will trigger flows of the same keywords.
2. Link URL - This will allow users to click on an image / card and be redirected to this URL

Of course when using Flow XO (were cross platform) but regardless, there isn’t a way to change these generic templates. For Facebook for instance, their generic template offers a simple structured message that includes a title, subtitle, image, and up to three buttons.

There’s no adaption to the functionality of those templates unfortunately

Sarah

(Andrew Catchpole) #3

okay thanks for your reply