I have noticed that on some occasions Choices are not displayed when a question is asked.
The Interactions logs indicates that the Choices have been displayed.
Any suggestions?
Choices not displayed
We haven’t seen this happen or had it reported by other users so far. Would you be able to share some examples of where you’ve seen this happen?
I have sent you a link to the chatbot.
Are you
@Daniel.Beckett.583?
Sometimes the questions display the choices other times the choices are not shown but can be typed in. Can download discuss on phone if you’re available?
@DanielBeckett
I haven’t seen anything on the helpdesk. Could you please email it to support@flowxo.com and we’ll pick it up from there.
@DanielBeckett - long time but I can now replicate the issue. On an mobile/Android device, if any previous message is not read then the choice wont appear for a Ask a Question. Can you replicate?
I’m sorry but I’m not able to recreate this issue when testing on Facebook Messenger from a an Android mobile device.
Is this behaviour that you’ve seen something that happens everytime? Does it happen from all mobile devices or just specific ones?
Would it at all be possible to get a video of what you’re seeing?
@DanielBeckett - will try and replicate/video when this happens.My latest project appears okay which is strange