Chat flow off but still get triggered in test console

(Manali Acharya) #1

Dear FlowXO team,

While testing I realized that:

  1. Chat flows get triggered (initial trigger) even when they are off. They get triggered from another flow that I am testing
  2. If I place two different flows in 2 folders, the one created first gets triggered

How can I test, if both the flows get confused? :slight_smile:
Is it possible to test new flows with the same triggers, but in different folders? I have created two folders for two different projects, as recommended by flow-xo earlier

Manali

(Karen Barker) #2

Hi Manali,

I’ve just tried to reproduce the issues you’ve been seeing but unfortunately I’m not able to. My findings are as below:

  • If I have 2 flows with the same keyword trigger and first only have 1 of these flows turned on then when I use the test console I only see 1 flow triggered.
  • If I have both flows turned on then regardless of whether they are in different folders or the same folder then both flows trigger simultaneously and the order isn’t time dependent. This is the result I would expect as whilst folders are a great way to separate the flows for specific bots etc the entire account is checked for valid flows when a trigger is received.

The only way to use the test console to test different flows with the same trigger is to turn off the flow that you’re not trying to test at the time. Outside of using the test console, as long as the flows are associated with different bots then this will isolate the multiple matching trigger issue. :slight_smile: