Changes to Question Reminders

(John Jackson) #1

We’ve made a small change to question reminders to stop them being so annoying to users, and also given you control over whether you want them or not. Because sometimes, you want to ask a fairly inconsequential question, like “Can I send you some more info?”.

There’s now a reminder after 2.5 minutes, and then we give up (and tell the user that) after 5 minutes (the ‘expiry’).

You’ll also find 2 new selections when you add or edit a question, to disable the reminder, the expiry message, or both, if you prefer.

Hopefully you’ll find that this gives you the control you’re been looking for!

1 Like
(Joe Hatch) #2

Are we able to edit the content of the reminder/expiration message @johnjackson?

1 Like
(John Jackson) #3

Not yet Joe but we’ll continue to take feedback on it and if a lot of people ask for this we can expose this as an option.

(Ollie) #4

I’d also love to see this added a feature. Just sayin’.

(John Jackson) #5

Noted. Thanks for the feedback too :grinning: