Catch-All not Running due to Filter in Separate Flow

(Sam Ben-David) #1

Hey guys.

I have two flows simple flow - One with my keywords and responses, one with a catch all.

The flow with the keywords has a filter on each part of the flow to look out for specific keywords.

For some reason the filter is stopping the Catch All from running. Any suggestions of what I can do?

Each filter is simply:

Output: Group
Conditions: Equals
Value: (Whatever the keyword is)

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Maybe I need to add another filter?

Any help would be appeciated

(Sarah Palombo) #2

Hi Sam

I’ll keep you updated on this one i’ve just emailed too :slight_smile:

Sarah

(Sam Ben-David) #3

Turns out it was a human error (by me!) that was the reason it was not running!

Thanks to Sarah for noticing the error in my flow.