I have a catch all set up so the user of the bot gets a message that we are closed after office hours.
Everything seems to ‘Match’ when I check the Interaction Details, except for the last Catch All which is the less than or equals ‘today 17:00’. Does anyone know what I’m doing wrong? As I’m a newbie I’m only allowed to post 1 screenshot. Hope this is clear enough:
“Value 1:
start
Condition
equals
Value 2:
start
Result
Match
AND
Value 1
{{catchall.datetime}}
Condition
not_equals
Value 2
Saturday
Result
Match
AND
Value 1
{{catchall.datetime}}
Condition
not_equals
Value 2
Sunday
Result
Match
AND
Value 1
{{catchall.datetime}}
Condition
greater_than_equals
Value 2
today 09:00
Result
Match
Value 1
{{catchall.datetime}}
Condition
less_than_equals
Value 2
today 17:00
Result
No Match”
