Can anyone help me on how to use this Card Set shortcut value. And display it or save it to my db so that I will know what user choose.
{{card_set.value}} save this to db
Card Set shortcut value
KarenBarker
(Karen Barker)
#2
Hi Marc,
When using shortcuts on a card these are designed to be used as a new keyword trigger. If you’ve filled in both the shortcut and the value fields then the value will be passed as the new keyword trigger. If you’ve only filled in the shortcut field then this will be your keyword trigger.
You could therefore either save the trigger message into your database in the newly triggered flow. Alternatively if you use the Ask a Question service immediately after sending the card set then the flow will pause and when the user clicks a shortcut button on the card set the value will then be stored as the answer to the question and you can save the question answer to your DB.
Hope this helps 
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