Hey All,
Is it possible to broadcast only users that are inactive for 3 days for example telling them that we miss them?
Thanks
Hey All,
Is it possible to broadcast only users that are inactive for 3 days for example telling them that we miss them?
Thanks
Hi there,
The only way to do this would be to set a “LastActive” attribute on a user. Each time they trigger a flow you’d need to update the attribute to the time and date of the trigger. Once you have this attribute then you’ll be able to send a broadcast which filters based on the LastActive attribute.
I hope this helps.
@KarenBarker could you please explain how to set a filter, in this case, to broadcast to users not being active from last 3 days and how to send recurring broadcast after 7 days or 15 days to the same users if they still remain inactive?
As Karen described you would need to set an Attribute in your flow(s) to keep track of the last time a user was active. For example, you could set an Attribute called ‘LastActive’ with a value of the date/time output from the flow trigger.
In your broadcast you could then set a Filter for the LastActive attribute being less than or equal to the date that you want to exclude from.
Broadcasts aren’t really setup to be repeated so you’d need a separate flow to trigger than uses a Wait action and then checks the attribute value for ‘LastActive’ and repeats if they’re not active. The action for ‘trigger a flow’ can be used to repeat a flow that uses a matching keyword or phrase.
@DanielBeckett I want my flow to check automatically what date is today and users who have not interacted from last 3 days only gets the broadcast.
I can’t figure out what to do after setting up the last active attribute.
can you make a sample flow and share?
Thanks.