I’ve seen some “bounced” users that do not go consistently down the flow (some), why does this occur?, what does it mean?, can it be prevented or avoided?
Best Regards: Augusto Vera
I’ve seen some “bounced” users that do not go consistently down the flow (some), why does this occur?, what does it mean?, can it be prevented or avoided?
Best Regards: Augusto Vera
A “Bounced” user could not be reached when sending a message. If a “Bounced” user cannot be reached consistently for a period of time, they will become “Inactive” and Flow XO will no longer try to communicate with them in a broadcast.
The majority of the time the reason that user “Bounces” is because they have blocked your bot, and there’s not much that can be done about that.
Nathan