Bot Structure Flows

(Vila Vg) #1

Hi there

I’m building a bot where there are 6 products. Each product has its own menus (carousels) and each card in the menu carousel triggers its own set of sub menus (also carousels)

There are other related flows like contact us, quiz etc. but the core are these 6 products

In this case, should each of the 6 products have its own flow?

Thanks

(Karen Barker) #2

Hi there,

The shortcuts from carousels all work as a keyword trigger. You could therefore have a new flow for each product as well as each item of the sub menus.

However, you might be able to have all the products in one flow - If you have a flow which has keywords of each of the 6 products. Then have the 6 sub menu carousels in this flow and filter each one on the keyword for the corresponding product.

Hope this helps. :slight_smile: