I have a Twilio bot connected to 7 flows. Each flow starts with a “new message” trigger, so that the flow should be triggered when the appropriate message arrives. But only about half the flows are actually being triggered.
For the flows that are not triggering, I can in the Twilio logs that the message is received by Twilio, but apparently the bot doesn’t pick up on it. Even more maddeningly, they have all worked properly at some point within the past week. But now they’re not.
I know SMS can be unreliable, but if the message successfully reaches Twilio’s platform, why would my bot not “see” it?
I have verified that the bot is correctly connected to all the flows.