Banking - FLOWXO experience


(Ahmed Samir) #1

Can I build banking chatbot, we know the bank has a security data for the clients this is I big problem for me because they will refuse to build chatbot outside the bank systems or to be implemented outside.

Did anyone face this problem before and how he encountered this problem?


(Karen Barker) #2

Hi Ahmed,

Unfortunately there’s no option for running Flow XO on any servers but our own I’m afraid.

We also wouldn’t recommend taking any sensitive information for a customer via a bot as there is no method to encrypt this and it would be stored in plain text in the logs as well.

It may be possible to create a bot that covers basic information that there is no need to run through security questions for etc.