I am trying to build a technical support bot flow. I want to use the Ask a Question Choice option but am running into issues.
Let’s say I ask a question “Are you having trouble with your remote control on every TV?” with choices of Yes & No. I want to build logic into the bot so if a customer says Yeah, Yep, Nope, Nah, etc. These are also recognized. I haven’t figured out a way to do so.