A bot that support two languages in the same time

**eslammohayad** · January 1, 2017, 12:16am

Can I make a bot that support two languages in the same time?
If a user write in English the bot answers in English
and if a user write in another language the bot answers in that another language

**sarahpalombo** · January 3, 2017, 11:17am

Hi Eslam

It is possible to build two Bots (One in English one in French for example.) You’ll notice that when you create a Bot you choose the language from the drop down list. Just create two flows (i.e one in English, one in French) , so that your messages can be sent in the right language. Your Triggers on your flows can be set to listen to the right Bot.

So the last decision is how to guide the user to the right flow.

You could create a 3rd flow which gives the user a choice [French] [English] by choosing one of these options this goes into the right flow.

You could actually save the users preference as an attribute so that you know moving forward which flow to trigger.

Of course this is generally speaking how you might go about different languages if you get stuck you can always email the team on support@flowxo,com

**Jaivee** · January 8, 2017, 9:10am

Hi Sarah,
thank you very much for this.

Q: Would it be possible to detect browser language via the code & java script?

github.com

i18next/i18next-browser-languageDetector/blob/master/src/browserLookups/navigator.js

export default {
  name: 'navigator',

  lookup(options) {
    let found = [];

    if (typeof navigator !== 'undefined') {
      if (navigator.languages) { // chrome only; not an array, so can't use .push.apply instead of iterating
        for (let i=0; i < navigator.languages.length; i++) {
          found.push(navigator.languages[i]);
        }
      }
      if (navigator.userLanguage) {
        found.push(navigator.userLanguage);
      }
      if (navigator.language) {
        found.push(navigator.language);
      }
    }

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Q2: Is it possible to kick-off another bot (not flow) with the FLOW action:
Step 1: The bot with the English dialogue data starts the conversation
Step 2: User enters “German” in order to switch to German
Step 3: All sent messages with be in in German then apart from the pre-defined aswers
->is it possible to somehow switch from a BOT English language settings to a BOT with German language settings i.e. “Das habe ich nicht verstanden, können Sie es erneut versuchen? Geben Sie Ihre Antwort sorgfältig ein.” instead of “I didn’t get that, can you try again? Make sure you type your answer carefully.”

**sarahpalombo** · January 9, 2017, 2:07pm

Hi Jaivee

No that wouldn’t work.

It’s always your flow (Not a Bot) that responds.

The way to handle this is to have two BOTS one in each language.
You would be starting a flow based on the language choice (That flow is listening to a certain bot which is set to the right language) that way our default responses are set to the right option i.e French

Hope that clarifies

Sarah