Do something after question expired

(Daniel Souza Bertoldi) #1

Hi, this is probably my last question.

Is there a way to know if the user abandoned the conversation, and so, make an http request afterwards?

Thank you so much for your patience,
Daniel.

(Daniel Beckett) #2

Hi @DanielBertoldi

The interaction logs will show if a question has been abandoned.

There isn’t currently a trigger for abandoned questions or failed flows, however, so, unfortunately, there’s no way to send a webhook based on that event. It’s certainly a great idea though! It would be great if you could stop by the feedback site to leave it as a suggestion :slight_smile:

Thanks,
Dan