Bot greeting with first name 👋

[ryan.mcguinness]

When using a bot, particularly for an informal activity such as shopping or ordering food, it would be unnatural conversation for a bot to address the user by their full name.

To have the bot refer to a user by their first name, you just need to insert a task in your flow ‘Text (String) with ‘Split Text’ as your option. Then choose this output in your welcome message.

Just select ‘user name’ using the ‘XO’ icon and use the separator as [space]. This will split the value of the full name into first name and last name.

When you message the user, Just use the ‘XO’ icon and select the first item from the Text (String) - Split Text heading (unless you renamed this step) . This will select ‘first name’ for you.

[Aly_Dabbous]

I tried this as well and it didn’t work.

I want the bot to just say “Aly” instead of “aly dabbous”. Can you please tell me how this is done. Thanks.

[johnjackson]

Not sure why this method didn’t work, but you could try this instead:

How can I use Text Split to separate by Space

I know it’s annoying (we’ll get split by space sorted soon)! In the meantime, use the code service like this: [image] So use the code: resolve(inputs.input.split(" ")); Instead of {{receive_a_webhook.input}} in input that you see in the screenshot, you need to use the output there that contains the text you want to split. In your next action, to use each of the words, you need to add __0, __1, __2 at the end of the output, for example {{code_execute_code.result__0}} (first word), {{code_e…

[Aly_Dabbous]

hey John,

I tried using your code but still doesn’t work. Actually it stops my flow.
My flow does not continue when I inserted your code. Please advise. Thanks.

Aly

[johnjackson]

Ah OK. What does the log say happened there?

[Aly_Dabbous]

Hey John,

Thanks for your help and reply. I solved it! But now there is another
problem… My flow should be triggered when someone presses the “Get
Started” button on Facebook messenger. However, I tested it and every time
I delete my messages and press “Get Started”, again, nothing happens; The
bot gives the impression that it will reply and then nothing… I get no
replies.

Do you know what’s the solution to this?

Sorry for replying in an irrelevant thread. Didn’t know where else to reply
to you.

Thanks,

Aly Dabbous.