Boredom with attribute and broadcasting system

(King Gabriel) #1

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little issue with attribute and broadcasting system

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I am just new to flowxo but with time am getting used to it. I have a few problems with it.

Firstly I wanna set a system in which if I ask a user do you like my services? (its choice question)
If the user pick yes I want it to reply back with a comment “Please subscribe to my channel to get the latest update”
And if the user picked NO, I want the bot to reply back “Or sorry to hear that drop a message through message email and the message will get to me through my email”
I tried using an ordinary filter but I only get a response to the first action to the question and as well I read attribute and I thought it could help but I get the same results to it …Please, can someone teach me how to do it…
Because the tutorial is a little bit crappy there is a lot of new update on flowxo and its those new update is not showing up in the tutorial …

Secondly, I wanna set up a subscription form in which users can subscribe to my news feed and unsubscribe from it anytime they feel disturbed but I tried doing it using the tutorial but there is a lot of updates which is not showing up in the tutorial I get bored with it. I have spent more than 7 weeks to study flow and yesterday I exhausted 15 hours. I will really appreciate if any expert come to my aid
Thanks in anticipation

(Peter) #2

As to your first question, filter the action by the choice of the first question, not the attribute. Something like
{{yourquestion.choice}}
EQUALS
NO

The same works for the action with the ‘yes’ answer, of course.

As to your second question what you might do is use the Email action to send you an email with the text you provide indicating that an email (need to ask for it) wishes to unsubscribe. Then you can manually delete the user from your mailing list.

Otherwise it depends on the way you subscribe and unsubscribe users from your list.

(Daniel Beckett) #3

Hi @King_Gabriel

What may help is to share your current flows with our support team so we can take a look at where you’re up to and offer some advice :slight_smile:

Feel free to email support@flowxo.com and we’ll help as best as we can.

The general idea for a subscription setup is that you use an attribute to distinguish whether a user is subscribed or unsubscribed. This way, when it comes time to do your broadcast you can filter out the unsubscribed users.

Just like Peter mentions above you would ask the user a question and then filter based off of their choice.

You may ask “Would you like to subscribe for more content?” and then if they answer yes you can set an attribute for ‘Subscribed’ = ‘True’. If they answer no you technically wouldn’t need to do anything but you could setup an action to email yourself.

The question would look like this:

image.png795×583 25.6 KB

With an attribute set like this:

image.png790×485 20.2 KB

With a filter for:

image.png795×739 17.6 KB

–

When it comes time to setup your broadcast flow you’d add a filter to check whether the attribute has been set for the user like so:

image.png799×678 16 KB

Hope that helps.

(King Gabriel) #4

Thank you, Mr. Peter and Mr. Daniel I am going to try it and I will give you feedback on it am really grateful for the post you shared …
Thanks

(King Gabriel) #5

Mr, Peter I have tried what you tell about creating a different response for each option a user pick. I have tried to filter but the bot only respond to the first condition I set up and it doesn’t respond to the second response its not working, Kindly tell me what to do am setting the condition in the same flow but I don’t know why is not working

(Sarah Palombo) #6

I think this relates to your question here

once we receive your email w’ll have what we need to help fix your issue

Thanks

Sarah