Hello there,
I am setting up a bot for messenger, but I am encountering a great issue. I am asking a few questions to the user, but I want to keep the possibility of having a direct, human conversation (through messenger) open.
There is a flow “Talk to a human” which is convenient, but as soon as I (manually) respond to a user’s direct (talking-to-a-human) question, then, if the user wants to answer back, the bot starts again. This doesn’t allow room for a direct and personal conversation with a user, which is a bummer.
Is there a way to leave room for such a conversation ?
Many, many thanks !